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January 8th Forum-The Conversation Continues

Event Recap

The Conversations Continued!

NECA’s winter meeting held on January 8th at the Dedham Hilton provided lots of answers and much food for thought. To build upon discussions in “The Solution Room”, our fall meeting, we assembled a panel moderated by Bob Katseff of Turnpike Car Wash. Our panelists were Brian Messina of Royal T Car Wash, Terrance Elder of Triple Play Car Wash and Greg Thompson of Bedford Car Wash.

The questions and discussions were far ranging and featured lively audience participation. Here’s a sampling of the topics addressed:

  • Using foam brushes in cold climates
  • Creating employee incentives to upsell
  • Paintless, dent removal and other potential profit centers
  • Unlimited car washing programs
  • DPW salt trucks use of self serves
  • Limiting liability from slips and falls 
  • LED lighting
  • Credit card use in self serve bays
  • Staffing on rainy days

At this meeting, we also honored outgoing Board members:

Ron Bousquet, for his dedication to the office of President, 2011 – 2012

Joe Mead, in appreciation for his service as Treasurer and as a member of the Board of Directors, 2008 - 2012

Gary MacKenzie and Russ Picard, in appreciation for their service as a member s of the Board of Directors, 2010 – 2012

Jeff DiLauro, in appreciation for his service as a member of the Board of Directors, 2011 - 2012

Special thanks to Autowash Maintenance Corporation who sponsored the winter meeting dinner and program.

View photos from the event by clicking here.

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