Covid-19 Resources


NECA urges all to stay connected while keeping a safe distance. Let us continue to support each other.
NECA continues to work with its lobbying firm on getting the State to recognize our industry as essential. More to come.

Please share what you are doing on NECA's LinkedIn and Facebook pages or email to NECA.

Full service washes can re-open!
We are pleased to announce that full-service operators in MA can now start operating under the attached guidelines (
Retail Checklist, Retail Circular).
Please do not call the State if you have questions; contact the NECA office with your questions: or 781-245-7400. Be sure to provide your name and your company's name.

As an Association, we strongly recommend that ALL full-service operators have procedures to disinfect vehicle interiors BEFORE they clean the interior to protect both employees and customers. In addition to the retail checklist and circular, we have attached some standard safety posters and docs that all MA businesses should review in reopening.

NECA recommends carefully reviewing all of the attached documents, completing a Covid-19 Control Plan, following health and safety protocols for employees and customers, and prominently posting the Compliance Attestation flyer. Your compliance reflects on all in the industry.

Click for documents to review and post:

CLICK for Covid-19 Resources Brochure: Supplies for the Car Wash Industry
NECA compiled these resources from Supplier members of our Association as a service to the industry.

6/5/20 Congress Passes Bill to Provide Further Flexibility to PPP Borrowers

Safe Six - InfoGraphic with guidelines for Re-opening from Cushman & Wakefield: scroll down for PDF

Scroll down for attached documents: 4/10/2020 Update from the NECA Leadership, 4/14/20 Portland, ME "Essential Services", sample letter submitted by Harrell's President

New Hampshire
Rhode Island

Maine Portland, ME "Essential Services" see PDF below
Maine guidelines as they are public and listed online:

Executive Office of Housing and Economic Development

Executive Office of Labor and Workforce Development

Executive Office of Health and Human Services

Johns Hopkins Coronavirus Resource Map & Page

CDC Center for Disease Control & Prevention

World Health Organization (WHO)

Dept. of Homeland Security - Ready.Gov

National Institutes for Health (NIH)

USA.Gov - Disasters & Emergencies

PPP Loan Forgiveness re: rehires:

Payroll Tax Deferral and PPP Forgiveness:

NECA's March 26th panel discussion:

Worcester Business Journal webinars on aid for small businesses and more:


Families First Coronavirus Response Act: Employee Paid Leave Rights

From Foley & Foley law firm (Family First Corona Virus Response Act)


From Consumer Reports

From WHIO-TV 7 - Boston 25 News

From Car and Driver

From Edmunds

From the CDC

From Car Pro USA

During the shut down, here's how some operators in our area adjusted their operations:

  • Offering exterior wash services only - no direct customer contact.
  • Completely closing the high touch vacuum area.
  • Sanitizing high touch areas like payment keypads after every use.
  • Ordering effective disinfectants from a trusted chemical supplier (see CDC list below)
  • Instituting across the board hourly reductions to lessen the affect on any one employee.
  • Shortening business hours and/or retaining only key personnel as business slows.
  • Discontinuing detailing services.
  • Providing staff training on the necessity of social distancing in the car wash, and the wearing and use of protective gear.
  • Deep cleaning all restrooms, staff break and customer use areas.
  • At scheduled intervals throughout the day, sanitizing pre-wash guns, pay stations and payment keypads, vacuums, vending, door knobs, etc.
  • Offering customers advice on how to sanitize the interiors of their cars.

From ICA "Sharing Ideas in a Time of Crisis"

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